Política de envío

Shipping & Delivery

As soon as your order ships, you’ll receive a confirmation email containing your tracking number.

You can use this tracking number to follow your package every step of the way.

If you haven’t received your tracking email within two business days, please contact us.

At Jennah, every order is carefully packed and shipped from New York, USA.

U.S. Shipping
• Processing: 1–2 business days
• Delivery: 2–5 business days

International Shipping
• Processing: 1–2 business days
• Delivery: 7–14 business days, depending on destination and customs processing

Customs, Duties & Import Fees
International orders may be subject to customs duties, import taxes, or local delivery fees once the package arrives in the destination country.

These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Jennah is not responsible for delays caused by customs processing.