FAQ
Frequently Asked Questions :
How thick are the prayer mats?
Every Jennah prayer mat features our signature 1.7 cm premium cushioning, designed to provide exceptional comfort for your knees, ankles, and forehead during sujood.
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Where do you ship from?
All U.S. orders are shipped directly from New York, USA.
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How long does shipping take?
United States
2–5 Business Days
International
7–14 Business Days depending on your location and customs processing.
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Is the premium travel bag included?
Yes.
Every Jennah prayer mat includes a complimentary premium travel bag to keep your prayer mat clean, protected, and easy to carry.
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Can I wash my prayer mat?
We recommend spot cleaning with a damp cloth.
To preserve the velvet finish and premium cushioning, machine washing is not recommended.
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Is the prayer mat suitable for hardwood or tile floors?
Absolutely.
Our signature 1.7 cm cushioning was specifically designed to provide extra comfort on hardwood, tile, marble, and other hard surfaces.
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Is this a good gift?
Absolutely.
Jennah prayer mats make thoughtful gifts for:
• Ramadan
• Eid
• Weddings
• Housewarmings
• New Muslims
• Shahada Gifts
• Parents
• Loved Ones
Every order is beautifully packaged and ready for gifting.
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